Who's delivering the message?

I was having breakfast with some ladies last weekend. A TV writer was telling me about teaching summer school algebra at an inner-city school in LA. She said there were two distinct groups of kids taking her class: freshman Korean kids who were hoping to get into a more advanced math class the next year and African-American seniors who were getting a last chance not to fail out of school. These kids, she made a deal with.

"I have no interest in failing you," she said, "it's in my best interest that you graduate high school." The only two requirements she told them, to passing the class are 1) Show up every day and 2) Don't prevent any one else from learning. They didn't do either of those things and almost all of them failed.

One kid, however, wanted to turn in his homework. He asked her if there was a way to do it without his friends seeing. See, it wouldn't be cool to turn in homework. They would accuse him of "trying to be white". In his culture, learning and doing well in school (and presumably getting a job and everything else that might follow) is equated with whiteness.

The Korean kids are raised in a Korean culture, here in LA, that has a very clear definition of success. Their definition of success does not threaten their culture, because it's defined by their culture and supported by their community in the United States.

Malcolm Gladwell, in Blink, talks about just how pervasive it is in our society to associate positive ideas with whites and negative idea with blacks. Even liberal, open-minded whites and enlightened, successful blacks are susceptible to the subtle associations between blacks and crime, drugs, and a lack of education.

In what I believe is a search for cultural identity, the kids failing out of school are rebelling against what they feel is an attempt by the dominant culture to absorb them. All they've done is develop a completely whacked definition of success that doesn't include getting an education or a job that requires an education and unless they have an entire community supporting them in some other type of endeavor, they aren't going to have a lot of options.

When this woman was telling me about her students, I thought to myself 'she got it all wrong'. She assumed if she set the bar so low, they couldn't possibly fail. But how can they rebel against the dominant culture when the dominant culture is constantly lowering the bar and expecting less and less of them? What would happen if a teacher demanded everything? Pushed them to succeed. Embarrassed them when they came unprepared and tracked them down if they didn't show. It's a lot of work, I know, and few want to do it but guess what? If you set the bar so high they can't possibly reach it, they can rebel without even trying and in the meantime, might actually turn in some homework.

A friend of mine who teaches in Jamaica, Queens, does just that. She's been attacked, her life threatened and kids in her classes have died - they live difficult lives that I can't even imagine. But she has students that have gone to Columbia and other universities because she tells them that they can and they should. She tells them they are wanted at those schools and the schools will pay them to come. She tells them every day because words have that kind of power.

My friend, like me, is white and although her message gets through, it's not easy because of who she is. Her school has several teachers who are graduates of that school and they, she said, are received very well by the students. They can say, "I'm you. I went to this school. I grew up this neighborhood. I'm not trying to change you, just give you options and a view into the bigger world."

I always say that everything is marketing and this is a perfect example. The three most important things to determine when selling anything are:
1) Who is your audience?
2) What is your message?
3) Who's delivering the message?
It's everything.